July 12, 2009
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Art Williams, the founder of Primerica Financial Services, revealed out, “You beat 50 percent of the people in America by working hard; you beat another 40 percentage by honesty, integrity and standing for something and last 10 percent is a dog fight in the free enterprise system.” If you want to win these dog fights do a little extra.

A little extra can change your destiny and level of success. A little extra can be time, help, style, approach, attitude, work…ability to change.

A little extra can be a four colour printed office letter, rightly folded and properly addressed on an envelope for the E.A TO CEO.

A little extra can be attending high stress passenger with smile and caring attitude for a front line receptionist of the airport.

A little extra can be motivating student of secondary examination board after detention in the same standard for the teacher of a secondary school.

Leaders always do little extra.

About author

Dr Shailesh Thaker

Dr. Shailesh Thaker is a world-renowned management thinker and trainer on organizational behavior and development. He is the CLO of Knowledge Plus Inc., a highly reputed training firm based in Ahmedabad, India, helping organizations to achieve international benchmarks in management practices.

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