Posts Tagged: maanagement

Management
8 THINGS SMALL BUSINESS MAN NEVER SAY TO CUSTOMER
August 13, 2012
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Here are eight verbal slip-ups you should try with all your might never to make: 1. Mangle a client’s name. Nothing frustrates people more than hearing their name pronounced incorrectly—or called by another name altogether. This is perceived as a clear indication that you don’t care. Do your research in advance and know all the names […]